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Master systematic troubleshooting and recovery workflows for production fabric operations! This course teaches you to diagnose fabric issues using decision trees, safely rollback configurations, coordinate effectively with support teams, and conduct post-incident reviews that prevent future problems.
You'll develop confidence in handling production incidents, learning when to self-resolve vs. escalate, and building the professional communication skills that define effective fabric operators.
Welcome to Troubleshooting, Recovery & Escalation
This course completes your journey to becoming a confident Hedgehog Fabric Operator. You'll learn systematic approaches to diagnosing problems, recovering from failures, and collaborating with support—transforming incidents into learning opportunities.
Part 1: Systematic Issue Diagnosis
Learn to use decision trees and diagnostic workflows for common fabric issues. Master the four-layer approach: Events → Agent CRD → Grafana → Logs. This section is split into two modules: first you'll learn the troubleshooting methodology and decision trees, then apply them in a hands-on diagnostic lab.
You've completed all four courses in the Network Like a Hyperscaler pathway! You're now equipped to operate Hedgehog fabrics with confidence, backed by systematic workflows and strong operational habits. Consider pursuing the Hedgehog Certified Fabric Operator (HCFO) certification to validate your skills.
